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Tackling the Issue

The Servant Center’s Disability Specialists assist individuals in applying for SSI/SSDI benefits. 


If the client is at-risk for, or is currently experiencing homelessness, the Disability Specialist will process the claim using the SOAR model. This is a SAMHSA-recognized evidence-based model for individuals who have an inadequate or fragmented medical history. We often go to where the client is located, such as a hospital or shelter.  The SOAR Disability Specialist collects medical, social service and employment records to create a Medical Summary Report which speaks to the client’s ability to function in various areas of daily living, including employment. 


The Disability Specialists file over 300 SSI/SSDI claims each year.  The program accepts referrals from Cone Health System; Guilford County Continuum of Care member agencies, particularly shelters; as well as other nonprofits.

 2021-2022 DAP
274 claims submitted
59% approval rate

2021-2022 SOAR
            33 claims submitted
       68% approval rate

Image of Haworth Apartment building with bushes in front and American Flag on pole to right


Housing the Homeless

Glenwood and Haworth Houses are nestled in a quiet community with access to transportation, a grocery store, downtown, the library and much more. These housing communities provide low-rent apartments to low-income, disabled individuals, primarily veterans. Glenwood House offers 8 studio apartments and Haworth House offers 9 one-bedroom apartments. Residents are provided with case management services, social activities, life skills classes, support groups, a beautiful outdoor space and a community room.


The Servant Center affirmatively markets Glenwood and Haworth Houses to eligible persons regardless of race, color, national origin, religion, sex, age, familial status, handicap or who are least likely to apply in the absence of special outreach. The Servant Center complies with non-discrimination, fair housing, equal access and reasonable accommodations laws including the Fair Housing Act, Section 504 of the Rehabilitation Act, Title VI of the Civil Rights Act and Titles II and III of the Americans with Disabilities Act. 


All referrals for Haworth House and Glenwood House come from the Guilford County Continuum of Care’s Coordinated Entry system. If you are homeless and would like to be assessed for housing, please contact the Coordinated Entry Hotline at 336-553-2716.

Permanent Housing

100% of residents remained housed (does not include those that passed away)


Transitional Housing

The Servant House is a 21-bed transitional housing facility for veterans experiencing homelessness with significant disabilities. Servant House is the only respite program in Guilford County that targets and is equipped to serve homeless individuals with significant disabilities. Residents may have severe/chronic disabilities including cancer, Hepatitis C, HIV, Diabetes, missing limbs, stroke, kidney disease, seizure disorders, etc. Many residents have significant mental health conditions including bi-polar disease, PTSD or Schizophrenia. Residents often must undergo long-term treatments such as dialysis, chemotherapy, physical therapy, radiation or counseling.


To provide quality care to these residents The Servant Center has a nursing team led by a RN and assisted by a CNA-Med Tech. The nursing team assists with medication management; teaches residents about their medications and conditions; works with the cooks to provide appropriate meals for those with dietary restrictions; takes and records vitals; and deals with emergency situations. More than 80% of our residents have 2 or more medical and/or mental health conditions. Giving residents the time to work with their doctors and psychiatrists to find and receive necessary treatment and correct medication(s) is essential for their ability to properly care for themselves and improves their chances of maintaining permanent housing.


Servant House provides for all the resident’s basic needs including shelter, meals, snacks, transportation, toiletries and clothing. The Servant House program focuses on assisting residents in applying for and receiving VA benefits and/or SSI/SSDI benefits; as well as finding, securing, and maintaining decent, safe, and affordable housing.


During their time at Servant House, residents participate in case management; mental health and substance abuse groups; nutrition classes; life skills classes; peer support; exercise at the YMCA; social activities such as cookouts and attending Grasshopper games; budget and credit counseling; and receive assistance with benefits. To support leadership development, residents can participate on the Resident Council, which is a group of residents who are able to advocate for program changes, share ideas for social activities and who can share concerns with staff.  

Servant House

Served 53 Veterans

90% moved to permanent housing

82% exited the program with income.


Housing the homeless

Fast Track is a Rapid Rehousing program that couples temporary financial assistance with housing-focused case management services to quickly rehouse individuals and families experiencing homelessness.


Fast Track does not take direct referrals.  All referrals must come through the Coordinated Entry program.  If you are experiencing homelessness and would like to be assessed for housing, please contact the Coordinated Entry Hotline at 336-553-2716.

Rapid Rehousing

Served 77 individuals, including 25 children

80% exited to permanent housing

76% exited with income


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